Delivery & Returns

Your package will be ready after receiving your payment and you will be notified of delivery times.

Delivery is 48 hours per package  after courrier pick-up.

For all your purchases you have a period of 7 (seven) clear days from the day of receipt of the order by yourself or by the recipient of the order, to return at your expense the entire order and obtain, at your choice the exchange of the products, or a refund corresponding to the amount of the order. In the case of a valid exercise of the right of retraction, La Source (copperclothing) will refund you for all the sums paid in a maximum delay of thirty ( 30) working days from the date of withdrawal.

• Return for any other reason:
Any return of a product which does not result from the exercise of a guarantee or the right of retraction, will have to be the object of a formal agreement between you and La Source (copperclothing) It will lead, if necessary, constitution of a credit to your profit. Shipping costs will be your responsibility. Fees will apply for the delivery of a 2nd parcel.

• Method of return:
In all cases, returned items must be returned in their original packaging without being used, along with a copy of the invoice and return receipt (below).

Right of return:
To be attached with your returned items complete in their original packaging with a copy of invoice and return slip attached.

Return Slip:
To be attached with your returned items complete in their original packaging with a copy of invoice and return slip attached.
Returns Address:
La Source (copper clothing)
C/O 94 Donaghadee Road
Bangor Co Down BT20 4LZ
United Kingdom

 

Incomplete, damaged, spoiled, returned items will not be refunded.

—————————————————————————————————————————————————————————————————————————————————

Return Slip
Please complete, print, and enclose with the returned goods
  • Your Details:

    Name:………………………………………………………………………………………………………………

    First Line of Address : ………………………………………………………………………………………………………………………

    Post Code, Town and Country: …………………………………………………………………………………………………………………..

    Telephone: …………………………………………………………………………………………………………………..

    Reference Number and Date of Order : ………………………………………………………………………………………….

    Product(s) returned:
    …………………………………………………………………………………………………………………………………….

    …………………………………………………………………………………………………………………………………….

     

  • Reason for Return :

Received in Bad State

Delivery Error

Does not suit me/changed my mind
Other reason(s) :
  • Signature:
  •  Date:

Instant SSL